ConnectPay Payroll Services- Melbourne, FL
Why ConnectPay?
- Local experts, tailored help
- Personalized local support
- Accurate, on-time tax filing
- Only pay for what you need
- Easy pre-tax benefits
- RS mistakes covered
FAQs:
You Asked, We Answered
Multi‑State Registration
Do you support multi‑state payroll?
Yes. If you have employees working in more than one state (or you’re expanding into a new state), we’ll get you set up so your payroll taxes and filings line up with each state’s rules — without you having to become a multi‑state payroll expert.
Can ConnectPay handle state payroll tax registrations for me?
In most cases, yes. We can manage your state withholding and state unemployment registrations end‑to‑end where applicable. If a state requires an owner/officer signature, ID verification, or access to an existing agency login, we’ll tell you exactly what’s needed and keep everything moving.
What happens after the state accounts are set up?
Once the state assigns your account numbers, tax rates, and deposit schedules, we configure payroll so calculations, filings, and payments are set up correctly going forward — clean, documented, and compliance‑ready.
How long does multi‑state setup take?
Timelines vary by state and agency processing times. Share the state(s) and your employee start date, and we’ll map the fastest compliant path and a realistic go‑live plan.
Switching to ConnectPay (Timeline + What to Expect)
How long does it take to switch payroll providers?
Most switches are completed in about 2-3 weeks, depending on your payroll complexity and how quickly we receive accurate YTD payroll data. In many cases, we can be ready in as little as ~10 business days once paperwork is submitted, security checks are complete, and your setup is confirmed.
When is the best time to switch?
Quarter start is often the cleanest from a reporting standpoint, and the beginning of a month is also a natural time to make the switch. That said, switching mid-quarter or midyear is absolutely doable — we’ll use your year-to-date (YTD) totals to keep filings and year-end forms accurate.
What documentation do I need to provide?
Federal Proof of ID: This typically includes your Employer Identification Number (EIN) confirmation from the IRS.
Bank Verification: Documentation confirming your business bank account details (such as a voided check or official bank letter) for payroll processing and tax payments.
What do you need from my current provider?
To switch payroll providers cleanly (and keep your taxes and year‑to‑date totals accurate), we’ll need employee information (identity/contact details, pay details, tax withholding elections, and — if applicable — direct deposit, deductions, and garnishments), plus your most recent payroll reports, year‑to‑date (YTD) wage/tax/deduction summaries, and any quarterly filings already submitted. If you don’t have easy access to those reports, we can help you pull the right exports from your current provider — and we’ll guide you on secure ways to share sensitive files with limited access on our side.
Tax Notices (POA + 24‑Hour Response + Faster Resolution)
What if my business receives a payroll tax notice?
Send it to us as soon as you receive it. We’ll review it, translate what the agency is asking for, and put a clear resolution plan in motion — no guessing, no bouncing between departments.
Do you contact the IRS or state agency for me?
Yes. We have clients sign a Power of Attorney (POA) so we can reach out to agencies (including the IRS) on your behalf to gather details, clarify the issue, and drive the notice to resolution.
How fast do you respond?
We respond within 24 business hours of receiving your notice. If we need anything from you to proceed (signature, prior reports, account info), we’ll ask quickly and clearly — so the clock doesn’t keep running.
How long does it take to resolve a notice?
Most routine payroll tax notices are typically resolved within about a week once we have a copy of the notice — assuming the agency responds within its normal processing timelines.
How does that compare to the “industry average”?
Timelines vary by agency and notice type, but many businesses experience multi‑week resolution cycles due to back‑and‑forth, mail/processing delays, and unclear ownership. Our goal is to shorten that window with fast triage, POA‑enabled outreach, and a documented process.
Working with CPAs & Bookkeepers
Do you work directly with my CPA or bookkeeper?
Yes. With your permission, we’ll coordinate directly with your CPA/bookkeeper so payroll stays aligned with accounting, reconciliations, and tax reporting — especially at quarter‑end and year‑end.
Can my CPA/bookkeeper access all their clients in one place?
Yes. CPAs and bookkeepers can access all of their ConnectPay clients from a single dashboard — built for efficiency, visibility, and fewer “can you resend that report?” emails.
Is access permission‑based?
Yes. Client access is permission‑based and controlled by the client, so the right people see the right accounts and reports.
Florida Payroll (What FL Employers Should Know)
What Florida-specific payroll items should employers plan for?
Florida payroll is a little different from many other states because there is no state income tax withholding. That said, Florida employers still need to stay on top of reemployment tax, new-hire reporting, and proper onboarding steps to keep payroll compliant and avoid unnecessary surprises.Do you handle Florida reemployment tax?
Yes. We help employers stay organized with Florida reemployment tax setup, reporting, and rate management so quarterly filings stay current and compliant.What do Florida employers commonly overlook?
The most common issues we see are missing new-hire reporting deadlines, forgetting reemployment tax filings, or assuming Florida payroll works the same way as states that do withhold income tax. We help keep the state-specific pieces clean, documented, and on schedule.Stress-free payroll that practically runs itself
Get expert-backed, automated payroll with built-in compliance, simplified reporting and local support, so you can focus on running your business
Save time every week
Your dedicated payroll expert handles setup, filings, support, and questions. No call centers...ever
Always accurate. Always on time.
We file every payroll tax correctly and on time, or we pay the IRS fees.
Real-time, custom reporting
Instant access to payroll details, taxes, and summaries.
Digital pay stubs & direct deposit
Paperless, secure, and easy for your employees to access.
Integrated pre-tax benefits & workers' comp
Section 125 benefits and pay-as-you-go workers comp, built directly into payroll.
Transparent pricing with no long-term contracts
Simple pricing that scales with your business
Get started in three simple steps
1
Schedule a free consultation
We'll review your current payroll and identify time-saving improvements.
2
Onboard with a specialist
Seamless 7-day setup with hands-on guidance every step of the way.
3
Run payroll stress-free
We handle paychecks, taxes, benefits, and compliance, so you can focus on growth.
Google Reviews
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If you’re using payroll services and haven’t reviewed your pricing recently, I highly recommend working with Jay Lodwick . This move paid for itself many times over. Thank you, Jay. We previously used ADP for two years, then switched to Paychex.... Read More
Steve Evans
January 29, 2026We switched from Avanti to Connectpay and literally saved over 3k per payroll! They are open and honest. Dont fall for some of the scammers out there. Use ConnectPay!!
Kenya Davis
October 3, 2025We just signed on with ConnectPay. Sandra was absolutely fantastic to work with. I was uncertain if I was ready to switch payroll companies or not, and therefore, was hesitant to make a quick decision. Sandra was extremely patient with... Read More
Kitchen Solvers
September 18, 2025 -
I switched over to connect pay after many bouts of frustration with Paychex. Sandra and the connect pay team made on boarding very easy as they were able to demonstrate the platform, explain what I can expect in using their... Read More
Gregory Born
August 14, 2025Working with Sandra Cribben at ConnectPay made the payroll decision so much easier. They took the time to understand my business needs and provided a customized quote that actually made sense for us. The demo was straightforward and showed exactly... Read More
Kyle Liceaga
August 14, 2025An amazing company to work with! John always goes above and beyond to ensure our payroll is run smoothly and efficiently every week! ConnectPay's commitment to excellent service has made a huge difference for our business.
Katie Lemire
July 1, 2025 -
We have used ConnectPay Payroll Services for several years. We have been extremely happy with their services. The people there are absolutely fantastic! Would highly recommend them.
Karen Wing
June 12, 2025Having had an extremely poor experience previously with PayChex I was hesitant to give Connect Pay an opportunity. I am glad that I did. Connect Pay and their team has been top shelf from the client setup, to payroll processing... Read More
Chip Gruber
April 29, 2025Anita and her team at ConnectPay are amazing! After personally doing our own payroll for years (thinking I was saving money), hiring them freed me up to accomplish so many other tasks as well as giving me peace of mind... Read More
Scott Braz
April 28, 2025 -
Awesome payroll service! They are extremely easy to work with and fairly priced.
Nick Moon
April 25, 2025I’ve been working with them for almost 15 years and refer all of my clients to them. They do an amazing job and are extremely professional and helpful
Suzanne Missy Lee
April 25, 2025Andrea is awesome!! Sign up with her. They’re local and reachable and they stand behind their work.
Love Succs
April 25, 2025 -
We have payroll with pay as you go workers comp through connectPayroll because they make it easy. Andrea is extremely professional and she is a pleasure working with. She always takes my calls and she is very quick... Read More
Dimitrios Mavropoulos
April 25, 2025We have used this service and HIGHLY recommend this company for all your payroll needs. Plus we have recommended them to our clients of small business owners also
Aswe Grow Preschool
August 14, 2024As a local small business owner of 2 companies, we've been grateful for ConnectPay and enjoyed using their payroll services. I was never disappointed when the office was named CPA prior to the ConnectPay merge. Everyone at ConnectPay is... Read More
Office Waypoint
July 3, 2024 -
Very easy to deal with and always there to take my questions.
Neal Cohen
July 3, 2024Such a great company! The customer sevice is stellar!
Patricia Prince
July 3, 2024Amazing services from such an amazing team. They are quick to help fix any errors or any requests needed. Anita is always attentive to us and always on time with payroll and any requests!
Kali Herring
June 30, 2024 -
Have always had all the support I need. No matter the crazy last minute requests for just doing the normal payroll, I have never had to worry about it being handled. Also, working with Anita, my payroll specialist,... Read More
Rena Cheatham
June 28, 2024I recommend this company for their good work. Anita is excellent and very helpful.
W C
June 28, 2024We worked with Tim and Pam in Melbourne Florida CPA Payroll and they are the best every time I had a question they were right there with the answers. If I had an audit they sent me the papers I... Read More
Karen Pearce
December 9, 2021 -
CPA Payroll has done an incredible job for my company. They do all of my quarterly reports, all payroll garnishments and deductions. I am very pleased to say they are my payroll company. I recommend them highly
Beverly Catechis
June 25, 2021CPA Payroll is one of the first vendors I hired when I first went into business for myself over 15 years ago and I can't tell you how many times they have saved us from ourselves and have done quick... Read More
Michael Schneider
June 9, 2021We love working with Kasha and the crew at CPA Payroll. It's an easy process to get set up and we've had nothing but good experiences with everyone we've worked with there!
Tiffany Downs
May 7, 2021 -
The CPA Payroll team, led by Tim Hamilton, are amazing. Not only do they process the payroll for our practice, but we refer them to our entrepreneur clients because we know how much they care! We are grateful for their... Read More
Elizabeth Courtney
March 9, 2021Very good local business. Excellent customer service.
Daryl Jacobs
February 18, 2021I have used Tim and his company's services for over 10 years now and I would not change a thing! His company is, by far, the best payroll company I have ever used in my 20 years in business.... Read More
Kim Jackson
February 16, 2021 -
I have been using CPA Payroll at Goombay's Beachside for over 3 years now and the service is exceptional. When I have a question it is answered in a timely manner. They are dependable and reliable and always a... Read More
Mary Casamento
February 16, 2021Fantastic Company. I recommend CPA Payroll without hesitation. I have weekly special requests and I have always received immediate attention and instant results. It's amazing the amount of care they have for each issue.
Rena Cheatham
February 16, 2021CPA payroll has been amazing and very helpful. My main contact Julia always has the answers to questions I have. If she doesn't have the answer she finds someone who has the answer. The whole CPA crew in Melbourne... Read More
Shannon AUC CPPM
February 15, 2021
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Payroll made simple, flexible, and reliable
Everything you need to run payroll with confidence-handled by real people who know your business.
