ConnectPay Payroll Services- Tarpon Springs, FL
Why ConnectPay?
- Local experts, tailored help
- Personalized local support
- Accurate, on-time tax filing
- Only pay for what you need
- Easy pre-tax benefits
- RS mistakes covered
FAQs:
You Asked, We Answered
Multi‑State Registration
Do you support multi‑state payroll?
Yes. If you have employees working in more than one state (or you’re expanding into a new state), we’ll get you set up so your payroll taxes and filings line up with each state’s rules — without you having to become a multi‑state payroll expert.
Can ConnectPay handle state payroll tax registrations for me?
In most cases, yes. We can manage your state withholding and state unemployment registrations end‑to‑end where applicable. If a state requires an owner/officer signature, ID verification, or access to an existing agency login, we’ll tell you exactly what’s needed and keep everything moving.
What happens after the state accounts are set up?
Once the state assigns your account numbers, tax rates, and deposit schedules, we configure payroll so calculations, filings, and payments are set up correctly going forward — clean, documented, and compliance‑ready.
How long does multi‑state setup take?
Timelines vary by state and agency processing times. Share the state(s) and your employee start date, and we’ll map the fastest compliant path and a realistic go‑live plan.
Switching to ConnectPay (Timeline + What to Expect)
How long does it take to switch payroll providers?
Most switches are completed in about 2-3 weeks, depending on your payroll complexity and how quickly we receive accurate YTD payroll data. In many cases, we can be ready in as little as ~10 business days once paperwork is submitted, security checks are complete, and your setup is confirmed.
When is the best time to switch?
Quarter start is often the cleanest from a reporting standpoint, and the beginning of a month is also a natural time to make the switch. That said, switching mid-quarter or midyear is absolutely doable — we’ll use your year-to-date (YTD) totals to keep filings and year-end forms accurate.
What documentation do I need to provide?
Federal Proof of ID: This typically includes your Employer Identification Number (EIN) confirmation from the IRS.
Bank Verification: Documentation confirming your business bank account details (such as a voided check or official bank letter) for payroll processing and tax payments.
What do you need from my current provider?
To switch payroll providers cleanly (and keep your taxes and year‑to‑date totals accurate), we’ll need employee information (identity/contact details, pay details, tax withholding elections, and — if applicable — direct deposit, deductions, and garnishments), plus your most recent payroll reports, year‑to‑date (YTD) wage/tax/deduction summaries, and any quarterly filings already submitted. If you don’t have easy access to those reports, we can help you pull the right exports from your current provider — and we’ll guide you on secure ways to share sensitive files with limited access on our side.
Tax Notices (POA + 24‑Hour Response + Faster Resolution)
What if my business receives a payroll tax notice?
Send it to us as soon as you receive it. We’ll review it, translate what the agency is asking for, and put a clear resolution plan in motion — no guessing, no bouncing between departments.
Do you contact the IRS or state agency for me?
Yes. We have clients sign a Power of Attorney (POA) so we can reach out to agencies (including the IRS) on your behalf to gather details, clarify the issue, and drive the notice to resolution.
How fast do you respond?
We respond within 24 business hours of receiving your notice. If we need anything from you to proceed (signature, prior reports, account info), we’ll ask quickly and clearly — so the clock doesn’t keep running.
How long does it take to resolve a notice?
Most routine payroll tax notices are typically resolved within about a week once we have a copy of the notice — assuming the agency responds within its normal processing timelines.
How does that compare to the “industry average”?
Timelines vary by agency and notice type, but many businesses experience multi‑week resolution cycles due to back‑and‑forth, mail/processing delays, and unclear ownership. Our goal is to shorten that window with fast triage, POA‑enabled outreach, and a documented process.
Working with CPAs & Bookkeepers
Do you work directly with my CPA or bookkeeper?
Yes. With your permission, we’ll coordinate directly with your CPA/bookkeeper so payroll stays aligned with accounting, reconciliations, and tax reporting — especially at quarter‑end and year‑end.
Can my CPA/bookkeeper access all their clients in one place?
Yes. CPAs and bookkeepers can access all of their ConnectPay clients from a single dashboard — built for efficiency, visibility, and fewer “can you resend that report?” emails.
Is access permission‑based?
Yes. Client access is permission‑based and controlled by the client, so the right people see the right accounts and reports.
Florida Payroll (What FL Employers Should Know)
What Florida-specific payroll items should employers plan for?
Florida payroll is a little different from many other states because there is no state income tax withholding. That said, Florida employers still need to stay on top of reemployment tax, new-hire reporting, and proper onboarding steps to keep payroll compliant and avoid unnecessary surprises.
Do you handle Florida reemployment tax?
Yes. We help employers stay organized with Florida reemployment tax setup, reporting, and rate management so quarterly filings stay current and compliant.
What do Florida employers commonly overlook?
The most common issues we see are missing new-hire reporting deadlines, forgetting reemployment tax filings, or assuming Florida payroll works the same way as states that do withhold income tax. We help keep the state-specific pieces clean, documented, and on schedule.
Stress-free payroll that practically runs itself
Get expert-backed, automated payroll with built-in compliance, simplified reporting and local support, so you can focus on running your business
Save time every week
Your dedicated payroll expert handles setup, filings, support, and questions. No call centers...ever
Always accurate. Always on time.
We file every payroll tax correctly and on time, or we pay the IRS fees.
Real-time, custom reporting
Instant access to payroll details, taxes, and summaries.
Digital pay stubs & direct deposit
Paperless, secure, and easy for your employees to access.
Integrated pre-tax benefits & workers' comp
Section 125 benefits and pay-as-you-go workers comp, built directly into payroll.
Transparent pricing with no long-term contracts
Simple pricing that scales with your business
Get started in three simple steps
1
Schedule a free consultation
We'll review your current payroll and identify time-saving improvements.
2
Onboard with a specialist
Seamless 7-day setup with hands-on guidance every step of the way.
3
Run payroll stress-free
We handle paychecks, taxes, benefits, and compliance, so you can focus on growth.
Google Reviews
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Hands down, the best payroll company that I have ever dealt with in over 25 years of business.
Robert Fischbach
January 3, 2026Great experience with this payroll company! They’re responsive, reliable, and make payroll simple and stress-free. Perfect for small businesses—highly recommend! Shoreline….. always help us out
Ana Osorio
June 19, 2025Perla is the best and always super helpful with making the payroll process so seamless each week. Would recommend connect pay to anyone running a business!
Elizabeth Odonoghue
June 19, 2025 -
Thanks to Perla Hernández for her excellent service, always so efficient and helpful with our payroll. The ConnectPay website has an impeccable design, and it's easy to find what you need. Thanks again for your efficiency.
C.S G.
June 13, 2025Excellent service and personnelle. Raivn A. has always given prompt help and has been a professional pleasure to work with
Kimberly Garcia
May 9, 2024Wonderful people great service
chad moore
June 15, 2022 -
Kelly and her team are awesome! For over 30 they have been handling all of my payroll needs. They are always courteous and professional. I would not consider anyone else!
Goodyear New Port Richey
May 13, 2021We love working with ConnectPay for our Payroll services. Aubrey has been amazing to work wtih for the past 9 years. Anytime I have a question or need anything, I get a response within minutes! I highly... read more recommend them to any business who wants to get rid of Payroll headaches! The service is amazing!
Madeline Robinson
May 13, 2021Aubrey , has always been there for any questions or help we may need with our payroll. We call for a question and the phone is always answered and the questioned are addressed at the moment. You can count on... read more the staff for any of you demand needs. Thank you guys for all the help and keep up the Great Work !
Avatar Roofing
May 13, 2021 -
Great people to work with and has helped us explore other avenues such as grants to train our employees.
Lorrie Murphy
June 27, 2019Proactive continues to provide excellent service for our law firm. They are always responsive and handle any requests or changes we may have of them within minutes. Wonderful people and wonderful service.
Chip Gaskill
February 21, 2019I cannot say enough great things about Advanced Payroll Consultants. They are so much more then just a basic payroll company. The owner, Bill, is extremely knowledgeable and helpful in all things business related. ... read more Even on the rare occasion where he may not have the answer on hand, he knows how to find it and find it quickly. Throughout the years, he has brought to our attention many different ways for us to save money. The majority of which we would have never thought was possible nor that we could even qualify for. Bill always goes above and beyond what you would normally expect from a typical payroll company. Just recently he helped us out of a major jam where we were about to lose our workers compensation coverage for the upcoming year. Bill was able to find a way to get our policy extended and did it when our backs were up against the wall with a very small window of time in which to do so. He was able to do so even after our initial appeal was already denied. I cannot thank him enough for getting that done for us and how fast he was able to do so and also for a laundry list of other things he has helped us with throughout the years of doing business together. I would be remiss if I didn't mention Aubrey and Carolyn, who run Bill's office. To say they delivery outstanding customer service would be an extreme understatement. No matter how many times, I've needed to make last minute changes or corrections to my weekly payroll (Which they can attest, happens far too often) or if I need a report, pay stub etc., they are always extremely courteous, polite and lightening fast to get it done for me. Over the years I've probably dealt with at least a half dozen other payroll companies and none of them could hold a candle to the professionalism, knowledge and timeliness of Advanced Payroll Consultants. No matter how big or small a company you may be, they will treat you with the same respect and appreciation for being a client of theirs. I highly recommend them to anyone in the market for a payroll company or anyone who is dissatisfied with their current payroll company. If you are interested in a payroll company that truly cares about the success and growth of your business and not just a company that simply cuts your payroll checks, then Advanced Payroll Consultants is definitely the company for you.
Ryan Doherty
December 21, 2018 -
Tom and Ella have been handling my payroll for 5 years. Great service, easy to get a hold of (hardly ever need to) and best of all Ella sends out reminders both on Friday and the following week to do... read more your payroll!
David Peterson
November 12, 2018We have been doing business with Bill for 30 years. He stopped by to share information with me about an IRS program that will help save me money on my medical insurance. He also talked to my... read more CPA to share the information. We now can go back to 2014 to get money for my medical insurance. It is nice having someone looking out for you. Thank you Sue Lundy Waterman Industries of Florida
Waterman Industries
October 9, 2018Great service, very efficient and knowledgeable.
Gene Weitz
September 7, 2018 -
Bill Conklin and his staff are the most honest, ethical folks that I have encountered in this industry. Also, highly informed and willing to help!
John Yoho
September 4, 2018I can't sing loud enough praises for Tom, Ella, and the whole team at ProActive Payroll. They provide such a personable, intentional, and well-organized business. In my line of work, I could very easily do my own payroll processing, but... read more I choose not to because my experience and relationship with ProActive Payroll has been so positive. Highly recommended!!
Gabrielle Mills
June 14, 2018Bill Conklin and the staff at APC have gone above and beyond the average payroll service. They have effectively managed my payroll for years and have been proactive in helping me obtain the best W/C rates along with controlling employment... read more expenses. They are well versed in business and employee liability management.
Dan Windstrup
February 29, 2016 -
Bill Conklin, the owner, really knows his stuff when it comes to payroll and HR, especially unemployment issues. They provide excellent personal support to their clients and even provide access to one of the top employment law firms in the... read more country!
Nick Finzer
September 15, 2014
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Payroll made simple, flexible, and reliable
Everything you need to run payroll with confidence, handled by real people who know your business.